FAQs

How many times a year can I visit the RA Exhibitions?

Who can use my Friends Membership Card?

What happens if I need a replacement Membership Card?

Where can I find out about forthcoming exhibitions?

Where can I find out about Friends exhibition previews?

What is the Keeper's House?

What are the Friends events?

How do I renew my Friends Membership?

How can I access the RA Library?

Can I bring luggage?

 

How many times a year can I visit the RA Exhibitions?
Friends can visit the RA for free all year round, simply show your Friends membership card to the gallery assistant at the entrance to any exhibition. You may invite one family adult guest and up to four family children under the age of 16 to accompany you for free.

Who can use my Friends Membership Card?
The membership card may only be used by the named cardholder. If you hold a Joint membership you will have received a second card. In addition to your basic membership, each Friend is entitled to buy one extra guest pass, available at the Friends Desk for £15. This entitles you to bring an additional adult guest each time you visit.

What happens if I need a replacement Membership Card?
If your card has been lost or stolen please complete an online card request, inform us at the Friends Desk or call the Friends Office. A replacement card will be sent to you within 2 weeks. We can issue a day pass at anytime at the Friends Desk if you have forgotten your card or if you are waiting for your replacement card and want to see an exhibition.

Where can I find out about forthcoming exhibitions?
Dates and details are given in RA Magazine delivered to your home address four times a year. If you move, please let us know your new address so that your copy of RA Magazine arrives on time. Alternatively visit What's Onfor the full exhibitions listing. 

Where can I find out about Friends exhibition previews?
Friends previews are listed on the Exhibition Diary page in RA Magazine. You can attend exhibition previews accompanied by one family adult guest and up to four family children.
Please note: The Summer Exhibition is the only exception whereby you will receive a preview invitation for a specific date with the summer edition of RA Magazine.

What is the Keeper's House?
The Keeper’s House  represents a dramatic improvement in facilities available to Friends and visitors to the Royal Academy. Award-winning architects Long & Kentish have sensitively restored this extension of Burlington House that once provided a home for the Keeper of the Royal Academy in the 19th and early 20th centuries. While the current Keeper, painter and printmaker Eileen Cooper RA, continues to work in her studio on the top floor, the remaining rooms are being transformed into spaces for you to enjoy beyond our galleries.

With luxurious interiors designed by award-winning architect David Chipperfield RA, catering by acclaimed restaurateur Oliver Peyton and art by Royal Academicians adorning the walls, theKeeper’s House is a new social hub in the heart of Mayfair. Moreover, it is accessible from morninguntil late at night for artists and art lovers alike.

What are the Friends events?

The RA offers a wide range of Friends events that accompany each exhibition – details can be found in RA Magazine. The events are extremely popular and you are advised to book early. A booking form is included in RA Magazine and can also be downloaded from the Friends Events page on the website.
Please note: Friends Events are not included within the price of Friends membership.

How do I renew my Friends Membership?
If you pay by Direct Debit you will automatically receive a new card approximately ten days before your account is due to be debited. Otherwise we will write to remind you when it is time to renew.

How can I access the RA Library?
Friends can access the Library by appointment, free of charge. To make an appointment or for more information please call 020 7300 5737 (closed Monday) or email library@royalacademy.org.uk or visit the RA Library & Collections.

Can I bring luggage?
We regret that we cannot accept suitcases, holdalls or backpacks in the cloakroom or in the galleries. Items may be subject to search. Bags must be no larger than 280mm width by 380mm height and 400mm depth.


Contact us

By phone: 020 7300 5664
Friends office lines are open between 9.30am and 5.30pm Monday-Sunday
By email: friend.enquiries@royalacademy.org.uk
In person: visit the Friends Desk or use our online form

Friends of the RA
Royal Academy of Arts
Burlington House
Piccadilly
London
W1J 0BD

General Enquiries
020 7300 8000

Recorded Information Line
020 7300 5760/1

Friends Event Enquiries
020 7300 5839

Gift Aid Enquiries
020 7300 5816

Disabled parking 
To reserve a space, call 020 7300 8028 or email
access@royalacademy.org.uk at least two days in advance. (Subject to availability and must be pre-booked).

Wheelchair booking
020 7300 8028

Disability Access Enquiries
020 7300 5732
access@royalacademy.org.uk

RA Restaurant
020 7300 5608

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